Need A Tow? We’ve Got Answers

Frequently Asked Questions

Helping you understand your towing options is our top priority. Below is a list of answers to some of the most common towing questions we receive, helping you better understand our services and what to expect when you choose us for your towing and roadside assistance needs.

FAQ

If your car breaks down, the first thing to do is ensure your safety. Pull over to a safe location, if possible, and turn on your hazard lights.

Then, call Towing Services Edmonton for immediate assistance at 780-994-8697.

We are available 24/7 to tow your vehicle or provide roadside services like a jumpstart or tire change.

The cost of towing depends on several factors, including the distance of the tow, the type of vehicle, and the specific service you need. At Towing Services Edmonton, our rates are competitive and transparent.

For example:

  • Towing for standard vehicles starts at $85.00.
  • The cost per kilometre for city or highway towing is $3.50/KM.

For detailed pricing, visit our Tow Truck Service Pricing Page or contact us directly for a custom quote.

Our response time depends on your location, traffic, and weather conditions.

However, we strive to provide prompt service and typically aim to have a tow truck at your location within 30 to 45 minutes of your call.

We have the equipment and expertise to tow a wide range of vehicles, including:

  • Standard cars and trucks
  • Motorcycles
  • Vans and SUVs
  • Light-duty and medium-duty vehicles
  • Commercial vehicles
  • Luxury cars

If you have a special vehicle, feel free to contact us for more details.

Yes, we specialize in motorcycle towing.

Our team is trained to handle motorcycles with care, ensuring they are securely strapped and safely transported without damage.

Flatbed towing involves placing your vehicle on a flat platform or bed that is lifted onto the truck.

This method is the safest for vehicles that are severely damaged, have low ground clearance, or require extra protection during transport. It is also recommended for luxury, exotic, and classic cars.

Yes, Towing Services Edmonton offers 24/7 towing services throughout Edmonton and the surrounding areas.

Whether it’s day or night, you can rely on us for emergency towing and roadside assistance.

Our winch-out service is used to pull vehicles out of difficult situations, such as when they are stuck in mud, snow, or a ditch.

Using a powerful winch system, we safely extract your vehicle and get you back on the road.

Yes, we offer underground towing services for vehicles located in parking garages and confined spaces.

Our tow trucks are equipped to handle low-clearance environments, ensuring that your vehicle can be towed safely and efficiently.

Yes, we provide long-distance towing for vehicles that need to be transported over greater distances.

Whether you are moving to a new city or need to transport your vehicle for repairs, we offer reliable and affordable long-distance towing services.

If a vehicle is blocking your driveway, you can contact Towing Services Edmonton for our blocked driveway towing service.

We will remove the vehicle promptly and restore access to your property. In most cases, it is important to report the incident to local authorities as well to ensure the removal complies with local regulations.

Yes, we offer scheduled towing services if you need to transport a vehicle at a specific time.

Whether you’re moving a car to a new location, taking it for repairs, or transporting it for another purpose, you can schedule a convenient time for us to handle the job.

Towing Services Edmonton proudly serves Edmonton, Alberta, and the surrounding areas, including:

  • Sherwood Park
  • St. Albert
  • Leduc
  • Fort Saskatchewan
  • Spruce Grove
  • Beaumont

If you’re outside of these areas, contact us, and we’ll do our best to accommodate your request.

In most cases, yes, you can ride with the tow truck driver to your destination. However, there may be exceptions depending on the COVID-19 guidelines in place or the number of passengers.

If you’re unsure, feel free to ask when you contact us for service.

We accept a variety of payment methods, including:

  • Credit cards (Visa,
  • MasterCard, AMEX)
  • Debit cards
  • Cash

If you require a different payment option, please let us know, and we will do our best to accommodate you.

To get an estimate for towing or any of our services, simply contact Towing Services Edmonton by phone or through our website.

Provide us with details about your vehicle, location, and the service you require, and we’ll give you a clear, upfront quote with no hidden fees.

Yes, in addition to towing, we offer a range of roadside assistance services, including:

  • Battery jumpstarts
  • Tire changes
  • Fuel delivery
  • Lockout services

If you’re stranded on the road and don’t necessarily need a tow, our roadside services can get you back on your way quickly.

For any other questions or to request immediate assistance, feel free to contact us.

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We’re here to help with all your towing and roadside needs, 24/7!

Towing Services Edmonton